Making a complaint

If you have an issue or concern, please give us the opportunity to put things right by getting in touch with us.

Contact us.

Call us

0800 444 691 (within New Zealand)

Overseas: +44207 649 9404 (call charges may apply)

Email us

Write to us

Attention: Westpac Global Card Dispute Resolution

Level 3, 136 Customs Street West

Auckland 1010

A few things to note.

The external dispute resolution service available for the Westpac Global Currency Card is: 

Financial Services Complaints Limited